Mobile-Centered
Transfer your CX to a comprehensive mobile app that converges all your services/operations in one comfortable digital environment.
End-to-end CX Design
Create a tech-driven, industry-specific CX experience that looks, feels, and works across all platforms and business locations.
Augmented & Virtual Reality
Use augmented and virtual reality to create engrossing entertainment experiences and simplify key operations across industries.
CX Core
We combine a set of technologies and design practices to help you build (or complement) a consistent and engaging CX or UI & UX design for a digital product.
Digital Experience Platforms
Build a single customer/digital journey management centre that connects and covers the needs of all departments.
Data Science & Artificial Intelligence
Gather data at every customer touchpoint to learn more about your users. Use AI algorithms to analyse the data, and streamline each touchpoint.
Connected Devices & Internet of Things
Create a device fleet for a store or business location. Establish custom IoT ecosystem with sensors, mobile, and other connected devices.
CX Core
We combine a set of technologies and design practices to help you build (or complement) a consistent and engaging CX or UI & UX design for a digital product.
Our Expertise
- Full-cycle CX and digital journey development
- UI & UX material design systems
- Industry-specific AR & VR solutions
- UI & UX design of digital products and interfaces
- Full-cycle iOS and Android development
- ERP & workflow management solutions
- Machine learning algorithms development, chatbots
- Enterprise cloud solutions
- Embedded software development/IoT solutions
Our Clients
EuroAccident
Sweden’s leading insurance company transfers its entire customer experience to a single application that empowers clients, cut costs, and helps gather big data.
Harley Davidson
The legendary brand improves its event experience and facilitates sales with an iPad solution for sales representatives.
Eurostar
A handy iPad app simplifies the workflow of the railway pioneer’s train staff and streamlines the passenger experience
HADI
Inspectors of Europe’s largest liquefied gas facility get their entire workflow transferred to a single handy iPad app.
AF Gruppen
One of Norway’s largest construction companies elevates their core processes with a unique project management solution converging mobile, IoT, geolocation, and ERP software.
Adero
Consumer IoT product with a carefully thought-out UI & UX design which makes sure users never forget their personal items behind.
Tell our Experts About Your Project
Contact Our Team
Our Design Process
Understand
- Interview with stakeholders to define goals
- Understand needs of target user
- Research market and competitors
- Analyze customer analytics
key personas profiles, customer journey map, competitors overview.
Define & Ideate
- Identify key use cases
- Define feature set
- Do story mapping
- Prioritize based on resources and product goals
user scenarios, list of use cases and user stories, prioritized feature set.
Prototype/CX concept
- Define information architecture
- Create wireframes
- Define visual direction and create visual design mockup
low-fidelity prototype, high-fidelity visual mockups
Validate
- Test the prototype and key flows
- Iterate based on feedback
design validated with users and stakeholders.
Key Deliverables
- User Personae
- Customer Journey Map
- User Scenarios & Stories
- Information Architecture
- Wireframes & User Flows
- Mockups
About Intellectsoft
Intellectsoft are a boutique digital transformation consultancy and software development company that provides cutting edge engineering solutions, helping Fortune 500 companies and enterprise clients untangle complex issues that always emerge during their digital evolution journey. Since 2007 we have been a visionary and a reliable software engineering partner for world-class brands.
500 Clients
